Mitch S

Mitch S
Ridgewood, NJ 07450
August 24, 2017
    

After a general inspector suspected mold in a house I was planning to buy, I found HNST on Angie?s list and John came right away. John is extremely knowledgeable, honest, and professional. He only inspects and does not sell any products or have any interest in a remediation company. His inspection was very thorough (see above for work done), and he made sure all my questions were answered. After he inspected, I emailed and called John several times with follow-up questions, and he was always very responsive and helpful. John?s follow-up visit was scheduled for the day after remediation was complete. The day before, John became sick, and he asked if it was possible to come one day later, but if not he would still come. I told John that even though I was on a very tight schedule to get in the house, his health is more important and he should wait an extra day to come. But he decided to come anyway as scheduled, because he didn't want to inconvenience me. He showed up a few minutes early, did a very thorough job, and didn't leave until he was sure all of my questions were answered. Again, after his work was done, I emailed John with questions and he was very responsive and helpful. During a time of stress of moving into a new house, it is refreshing to work with John, who is truly looking out for my best interest. Considering all the effort and time John spent with me during his visits and after, he is an incredible value! I recommend HNST most highly without any reservations: A++ !

Description of work:

1) Initial Visit:  a) Mold inspection of entire house, attic, crawl space, and outdoor drainage; b) Swab and air samples for lab testing; c) detailed report including pictures, lab results, and mold remediation procedures.

2) Follow-up after remediation by independent 3rd party: a) inspection of remediator’s work; b) several air samples and lab results; c) clearance letter and pictures.

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